For Heroku’s Oren Teich, a world completely chewed, swallowed and digested by software means a world with hidden - yet discoverable - pockets of value. How can we uncover that value? Delight. How can we hone our delight-finding skills? Design.
According to Ray Wang of Constellation Research, a battle is coming. The battlefield? You, and your fragmented, split-personality identities. The major armies? Google, Amazon, Apple and Microsoft -- the four companies that can control both hardware and the cloud and, most important, the interface between them.
A major theme from the first morning of Defrag 2013: Knowing how to describe and understand a problem is just as, if not more, important than being able to solve it.