Defrag 2013′s most exciting/scary ideas

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The most exciting ideas are also the scariest because they are the most disruptive: They also have the greatest capacity to change our lives.

How to live in the future – now – with Amber Case

Amber Case

Amber Case, cyborg anthropologist who works at software company Esri, isn’t waiting for the future - she’s living in it.

She is surrounded by electronic devices, but those devices don’t control her: They step out of the way and let Case be a better human.

Don’t just solve problems. Understand them.

A major theme from the first morning of Defrag 2013: Knowing how to describe and understand a problem is just as, if not more, important than being able to solve it.

Take down: Why the Obamacare site failed

ACA_site_down

The worst part of the catastrophic technical failure of the highly-anticipated roll out of Healthcare.gov — it was all entirely preventable. What does it mean for your next product launch?