Defrag 2012: Moving from Transaction to Engagement – The New World of P2P

Ray Wang (@rwang0), Constellation Research Principle Analyst & CEO gives a high energy presentation about the need for evolution from B2B and B2C to P2P methods of doing business.


Defrag 2012: Moving from Transaction to Engagement – The New World of P2P

Ray Wang (@rwang0), Constellation Research Principle Analyst & CEO gives a high energy presentation about the need for evolution from B2B and B2C to P2P methods of doing business.

Storified by The UpstartCO · Thu, Nov 15 2012 13:11:53

#Defragcon #rwang0 in motion http://pic.twitter.com/sa9Hl9BnNitin Badjatia
.@rwang0 energy level in stage is perfect for a post lunch talk. You definitely have my attention now! #defragconJessica Goulding
Awesome quote @rwang0 "Products are excuses to sell services" #DefragConBirdbox
#defragcon @rwang0 > it’s the convergence of technologies that is importantPeter Vander Auwera
"we are going from real time to right time (contextual, predictive)" @rwang0 #defragconRachel Happe
#defragcon @rwang0 the 9 C’s of engagement http://pic.twitter.com/5znAI0gJPeter Vander Auwera
People centric values – culture, community, and credibility lead the business value for brands and enterprises #defragcon @rwang0Larry McKeogh
B2B is dead. P2P is the future. The new laws of business:-Me-centric, yet connected by design.-Driven by self interest and achievement.-Monetized through engagement and value creation
According to @rwang0, P2P is the new thing #defragcon http://yfrog.com/kgvczfqjJessica Goulding
“B2B and B2C are dead. P2P is the future.” -@rwang0 *Ahem*…this is traditional community building. (But now using tech.) #DefragConCali Harris
#Defragcon #rwang0 The new laws if business http://pic.twitter.com/MCZBHzwVNitin Badjatia
"We don’t by products. We buy outcomes" – @rwang0 ex: we don’t but fitness equipment, we buy the goal of getting fit. #defragconAlan Lepofsky
Is "trust" the latest kool-aid? Exploring key components to engagement with @rwang0 #defragcon”Gerry Stegmaier
Agree that customers want outcomes not tech. But enterprise cannot scale P2P engagement…. #defragconBen Kepes
#defragcon @rwang0 > transformational innovation breaks business models > P2P is such transform innovationPeter Vander Auwera
@rwang0: There are different layers of innovation. Incremental v. Transformational. Latter driven by engagement. #defragconLarry Hawes
#defragcon @rwang0 five roles in value chain: design->build->operate->maintain->transferMatt Groeninger
#defragcon @rwango From software to information based models http://pic.twitter.com/WdTT3wMtNitin Badjatia
#defragcon @rwang0 > 3 axes of new business models: complexity of work, degree of control, level of differentiationPeter Vander Auwera
If you slow down @rwang0′s talking speed, it would take 3 hours to do what he did in 45min #defragconNitin Badjatia